Information Technology: Hardware and Software Systems

Last Held Fall 2000

CIS320-01, Mondays and Wednesdays at 3:30p-4:50p, Whipple 203/107
CIS320-02, Mondays and Wednesdays at 2:00p-3:20p, Whipple 203

Instructor: Richard W. Evans 
Campus Office:  Whipple 206, 456-9592
Voice: 401-946-6900 (9:00a-9:00p) Fax: 303-942-6144 
E-mail: revans@ric.edu

Messages can be left at the voice number. If you get my voice mail, please leave your message or question. I will be available before class in the classroom to answer questions or lend assistance. In case of bad weather call 456-9500 for a recorded message.

Text:  A Guide to Managing and Maintaining Your PC, third edition, Course Technology

Course Overview:
Designed to give the student basic knowledge of the various operating systems encountered at a typical business. They will gain an understanding of the differences between them and learn to install and maintain them from the viewpoint of a manager managing a group of computer users. Included will be DOS, Windows 3.x, Windows 9x, and Windows NT/2000. In addition the student will be exposed to setting up a typical business network environment sharing files and printer resources. Methods of backing up each user from a central location will be explored. The installation of application software such as MS Office will be discussed and experienced. In addition the course will include regular discussion of typical methods used in troubleshooting day to day computer related problems with hands on examples.

Course Format:
Each class will begin with a review of the material covered at the last class and a quiz on material covered since the beginning of the semester. Expect a lecture on new material each week. Most classes will include hands on problem/solution using either software or hardware in one of the available labs.

Homework may be assigned at the end of each class. Since the homework must be completed outside of the regular weekly class, students should expect to spend at least two hours per week using the computer labs.

Grading Policy:
Two exams are scheduled -- a mid-term and a final examination on material from the entire course. The final grade will be determined from the average of the two exams, quizzes, homework, attendance, quality of work, and class participation.

Grade/points:

D	D+	C-	C	C+	B-	B	B+	A-	A
63-66	67-69	70-72	73-76	77-79	80-82	83-86	87-89	90-92	93-100

The grade of A is awarded to those individuals who have demonstrated excellence in all regular assignments and have participated in class and in any extra credit assignments that may be handed out. Exams may not be made up. Homework due dates will be assigned when given out and will not be accepted late.

Class Attendance:
Attendance each week is expected. If you do not make a particular class, you are expected to call and leave a message as to your plans for acquiring the notes, handouts, and assignments for the next week.

Anticipated Schedule:

Topics to be covered: (Not necessarily in the order being covered)

Alternate Boot Methods
Backing up
Configuring a System
Conserving Hard Disk Space
Hardware
Installing Application Software
Installing Hardware
Installing Operating Systems
Internet and Intranet
Maintaining a number of computers
Memory
Networking
Number Systems
Operating Systems
Printing
Remote control of your PC
Security Issues
System Utilities and Important Commands
Troubleshooting
Typical Business Computers
Uninstalling Application Software
Upgrading a Hard Disk
Upgrading Operating Systems
Virus Protection

Classes begin on Wednesday, September 6th.  Final "project" due last week of class 

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